Rental cancellation fees and rules are imposed by the Owner of the listing. In the case that there isn’t a clear cancellation policy defined in the listing, renters will follow Beazy’s cancellation policy, which states that renters can cancel a rental request before it is accepted, more than 48 hours before the start date, or within 2 hours of the request being accepted, at which point the rental is fully refundable. If the renter cancels within 48 hours of the rental pick-up/booking date, they will receive a 50% refund. If the renter cancels within 24 hours of the rental pick-up/booking date, the rental is non-refundable. It is the users’ obligation to follow up on the communication related to the transaction and when this does not happen Beazy has the right to intervene.